Use Safari
Open the course, tap Share at the bottom, scroll down and tap Add to Home Screen, then Add. Chrome and Firefox on iPhone cannot do this — only Safari can.
Help
Something not working? Start here.
Most questions are about three things: getting a course onto your phone, paying for it, and what happens if a payment does not unlock. All three are answered below.
If your answer is not here, email [email protected] and tell us the course name and what you were doing when it went wrong.
Getting started
Putting a course on your phone
Chrome or Samsung Internet
In Chrome, tap the ⋮ menu and choose Install app. In Samsung Internet, tap the ☰ menu, then Add page to → Home screen.
The Download button
Every course has a Download button at the top of its first screen. Tap it and it will show you the exact steps for the phone you are holding.
Opera Mini cannot install courses. If that is your browser, open the course in Chrome or Samsung Internet first.
Money
Paying, and what you get
You try before you pay
One whole course in every programme is free and complete. Read it, and only pay if the teaching suits you. Nothing on this site takes money — you pay inside the course, once you are ready.
How the payment works
Mobile Money (MTN, Telecel, AirtelTigo) or card, handled by Paystack. Nothing is charged until you confirm in the Paystack window. When it succeeds, the rest of that course opens.
One payment, not a subscription
You pay once for a course. There is no renewal, nothing to cancel, and no monthly charge. Paying for one course does not unlock the others.
The unlock lives on that phone
Unlocks are saved on the device you paid from, not in an account — there is no sign-up and no password. See below for moving to a new phone.
When something goes wrong
Common problems
The money left my wallet but nothing unlocked
Do not pay again. Email us the four details in the card at the top of this page and we will open it for you. If the charge never actually completed, Paystack returns it to your wallet on its own.
I am getting a new phone
Before you switch, open the course and use Me → Export backup to save a file. On the new phone, install the course and use Import backup. Email us if you cannot reach the old phone.
My progress disappeared
Progress is stored in the browser. Clearing your browsing data, or "clear site data", wipes it. Private or Incognito windows do not keep it at all. Export a backup now and again if the work matters.
A lesson will not load
Stay online the first time you open a course, so it can save itself. If a screen looks stale or half-old, close the course fully and open it again — it updates itself on a fresh start.
Does it work without data?
Yes, once it has loaded. Lessons, cards, quizzes, the case library and the Constitution all open with your data off. Paying needs a connection.
Can I get a refund?
The free course exists so you can judge the teaching before paying. If you were charged twice, or charged for something you did not get, email us and we will put it right.
What we cannot help with
Enrolment, results and certificates
These courses are study material. We do not register anyone for a qualification, we do not mark assignments, and we do not issue or replace certificates. For anything to do with enrolling on a diploma, your results or your certificate, speak to the college or centre that teaches you.
The ATHE companions go alongside what your tutor teaches. They do not replace the class, and passing a quiz here is not a qualification.